Behaviour Problems

1. Contact me to arrange a free, no-obligation 20 minute phone call where we discuss how I can best help you and your dog. You can reach me via my contact form, text or WhatsApp message, email, or a phone call. If you need to leave a message I will get back to you as soon as I can. 

I help dog owners with a wide variety of behaviour issues in their pets through careful diagnosis of each problem and application of humane, evidence-based behaviour modification protocols using the Least Invasive Minimally Aversive (LIMA) approach. I emphasise comfortable, positive interaction with your dog by enhancing our understanding of their communication gestures. I also advocate progressive, reward-based training in helping your pet gain confidence in performing the behaviour we want.  

Problems frequently seen include:  

Aggressive behaviour towards the family, strangers, and/or other dogs 

Separation related behaviour such as destructiveness, vocalising or depression  

Noise fears and phobias, and other anxieties  

Reactivity on the lead, livestock worrying, recall problems, problems with house training, unwanted attention seeking behaviour, raiding the bins… this is not an exhaustive list! 

Some behavioural issues are complex, requiring detailed behavioural investigation and follow-up support. Others need the same level of exploration, but the outcome may be a simpler behaviour plan which is easier to execute. Some cases of unwanted behaviour are more easily assessed and corrected though careful re-education of the dog over a series of training sessions. Speaking with me first will help us work out what is best for you.

2. Get your dog checked by your vet (if you haven't already done this of course!). We can't train pain and illness and pain affect our dog's emotional lives with consequence for their behaviour. In some cases very stressed and anxious dogs benefit from medication that only your vet can prescribe. Your vet will need to refer you and your dog to me and forward their medical history via the vet referral form. In may cases the vets I work with regularly will have already done this by the time we first speak.

3. Give me some extra detail on your dog's behaviour. Write down in as much detail as you can, an account of all the issues you are having and send it to me via email. You can also send me videos of your dog on WhatsApp (07974 569407), but make sure you don't put you or your dog in harms' way with your filming. I'll believe you if he or she bites or tries to herd traffic, you don't need to put you or your dog at risk to show me this.

4. We meet! This will either be in person (subject to Covid 19 regulations) or virtually in a Zoom meeting. Zoom meetings are really useful for getting the ball rolling for me to take your dog's case history, understand how and why they feel, think and behave, and get you started with the behaviour plan. In simpler cases the first meeting takes an hour, where the case is more complex we will spend up to two hours making sure that we leave no stone unturned and that all the important details are understood and accounted for.

5. You receive your behaviour report, action plan and additional informational material, along with your first 4 weeks of FREE WhatsApp and/or email support so we can continuously monitor progress and keep you moving forward. You can purchase additional Whats App and email support for £5.00 per month afterwards if you feel you will need the continued benefit of it. 

6. We meet again, online or in person to follow-up on progress and to continue to tailor your plan to make sure it works at its absolute best for you. Like the follow-up on WhatsApp and email, the follow-up appointments can be continued for as long as you need them. In cases which can take some time and carefully staged behaviour modification to help, these follow-up appointments often prove invaluable. Examples are: dog to dog aggression, dogs fighting within the same household, separation-related behaviours, and helping dogs over their fears and phobias such as fear of fireworks or veterinary treatment.


Treatment Plans

Behavioural Consultations 

Behavioural consultations are conducted at your home or online. They take between 2 - 3 hours to complete and involve taking further details on your dog’s behaviour, lifestyle and relationship with you. Provided it is safe to do so, I also observe your dog's behaviour and interaction with you and in any other environment where there is a problem, such as on a walk. The aim of this is to fully evaluate your dog’s unwanted behaviour, what his or her motivation is for the behaviour, their emotional state surrounding the problem, and what they are trying to communicate. This thorough diagnosis helps me to create a practical, individual and humane treatment program with you. You will be supplied with a written report containing the all-important action plan, broken down into its individual steps to help guide you and stay on track. 


Private Training 

Some problem behaviours are very easy to diagnose and require a training-oriented approach. These cases become apparent during the initial assessment phone call. In these circumstances the case history is easily taken over the phone during that initial assessment call, and the first remedial training visit follows as a shorter, 1 to 1 ½ hour training visit or virtual call with further training visits as needed, as well as access to the other forms of follow-up support described above. 


Puppies and dogs under one year of age 

It's not unusual to experience problems related to the dog's age, often the result of puberty and the “terrible teens”! Such problems may be related to house training, attention seeking, or even aggressive behaviour or fearfulness. Provided there aren't above average complexities to such cases, most owners and their young dogs benefit from a specifically designed puppy/adolescent consultation with the above follow-up services as necessary. The puppy consultation usually takes around 2 hours and covers the behavioural and emotional development of your young dog, as well as bespoke management and training advice to help them grow up emotionally well-balanced dogs. 

Vet referral 

All of my dog behaviour services are only available on veterinary referral. If you are having a problem with your pet’s behaviour it is important that you consult your vet first, just in case the reason for your pet’s behaviour is medical. If no physical problem is diagnosed, you can ask to be referred to me. 

Jenni Nellist Clinical Animal Behaviourist

Jenni: 07974 569407

1 Orchard Close, Port Eynon, Swansea, SA3 1NZ

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